Professional Linux and Windows Web Hosting Services.
Home | Contact | FAQ | Site Map | Français

PRODUCTS & SERVICES
   Server Colocation
   Bitcoin ASIC Hosting
   Linux Dedicated Servers
   Linux Xeon Dedicated Servers
   Windows Dedicated Servers
   Raid 1 Linux Ded. Servers
   Raid 1 Windows Ded. Servers
   SMTP eMail Servers
   Clearance Ded. Servers
   Virtual Servers
   Cloud Hosting
   FTP Accounts
   Sun Guard Managed Hosting
   Why Host in Canada?
   Why should you colocate?
   IT Consultation Services
   Special of the Month

INDIVIDUAL HOSTING
   Linux Plans
   Windows Plans
   eCommerce Hosting
   SMTP eMail Servers
   eMail Only
   Sure Mail™
   Special of the Month
   Need Help Choosing the OS?
   Why Host in Canada?
   Why should you colocate?
   Testimonials

DOMAIN NAMES
   Free Domain Names
   Domain Transfers
   DNS Changes
   Transfer of Registrar

BUILD YOUR SITE
   How to Build a Site
   Testimonials
   Why Host in Canada?
   IT Consultation Services
   Special of the Month

RESELLERS
   IT and Web Dev Corner
   Earn Money
   Why Sun Hosting?
   Contact Us

TECH SUPPORT
   Freq. Asked Questions
   cPanel Control Panel
   Why Host in Canada?
   Why should you colocate?
   IT Consultation Services
   Special of the Month
   Support Tickets
   Contact Us

COMPANY
   About Sun Hosting
   30-day Guarantee
   Our Data Centers
   Contact Us
   Sun Hosting News
   Special of the Month
   Terms of Use
   Acceptable Use Policy
   Privacy Policy
   Legal Disclaimer
   Testimonials

SITE HELP
   FAQ
   Contact Us
   Site Map
   Why Host in Canada?
   Langue Française

HOME


Sun Hosting's 30-day satisfaction guarantee

Get a full 30-day money back guarantee on most of our web hosting plans.

Sun Hosting is 100 percent certain you will be satisfied of any web hosting package* you chose from us. We know that we carry the most competitive prices and all our hosting plans represent the best value in web hosting services in the industry.

For these reasons, we offer a full, unconditional 30 day money-back guarantee* once your web site (s) is hosted by Sun Hosting.

If, for any reason, you are not totally convinced that our service is the best and truly represent the best value in corporate web hosting services today, just write us an email with the reason explaining your concern and we will completely refund you the money you have paid us.

All refund requests need to be sent to us by email before expiration of the 30-day trial period. The 30-day trial period includes weekends and holidays, so it is 30 (thirty) days from the calendar.


Note that there are very few companies that can make you such an offer. Most other web hosting companies will charge you an installation, dis-installation or administration fee to terminate your contract. Not at Sun Hosting! If you are not totally satisfied and if you feel that our services do not meet your expectations*, we will gladly refund you the money you have paid us.

Refund cheques are mailed out two weeks following the day a request is received at our offices. If payment for our hosting services were paid with a credit card using PayPal's service, then a full refund* will be sent to your credit card or to your PayPal account.

Please note that to be eligible, all of our Customer Terms of Use and all of Sun Hosting's Acceptable Use Policy (AUP) must have been respected at all times. Any violation to any of those rules will prevent a customer from getting a refund under the terms of our 30-day guarantee.

* Note: Our 30-day money-back guarantee only applies to regular web hosting packages. Due to the much higher levels of complexity and setup time on any e-commerce web hosting package, or on a virtual or dedicated server, our 30-day money-back guarantee isn't available on any of these plans.

* Note: Our 30-day guarantee does not cover issues with your website design, pages that have not properly been programmed, lack of experience, inability or inexperience in the correct way to build or setup a website, since these are always the responsability of site owners or their webmasters.

* Note: Our 30-day guarantee does not cover the registration of any new domain name (s). Sun Hosting offers a free, one-year new domain name registration to all new customers that host their websites on our servers. However, if a customer elects to take advantage of our 30-day guarantee, the cost of $25.00 plus applicable taxes will be deducted from the overall amount a customer is entitled to, since the registration of new domain names cannot be refunded. Once a domain is registered, it is fully paid for a period of one year and our domain registrar will not refund us for any previously-registered new domains.


Disponible en français: Hébergement Web Canada    

The Sun Hosting logo is a registered trademark of Sun Hosting. Any duplication is strictly prohibited, as protected by Canadian, U.S. and international copyright laws.

Copyright © Sun Hosting. The Sun Hosting logo is a registered trademark of Sun Hosting. All content, all photos and the Sun Hosting logo on this Web site are the property of Sun Hosting and are protected by Canadian, U.S. and international copyright laws. The Windows logo is a registered trademark of Microsoft Corp. The Linux Logo is a registered trademark of Linus Torvalds. Any other logos, trademarks or service marks on this site belong to their respective owners or their companies.