We offer a full, unconditional 30 day money-back guarantee once your online casinos are hosted by Sun Hosting.
If, for any reason, you are not totally convinced that our service is the best and truly represents the best value in corporate web hosting services today, just write us an email ([email protected]) with the reason explaining your concern, and we will completely refund you the money you have paid us.
All refund requests need to be sent to us by email before the expiration of the 30-day trial period. The 30-day trial period includes weekends and holidays, so it is 30 (thirty) days from the calendar.
Note that there are very few companies that can make you such an offer. Most other web hosting companies will charge you an installation, dis-installation or administration fee to terminate your contract. Not at Sun Hosting! If you are not totally satisfied and if you feel that our services do not meet your expectations*, we will gladly refund you the money you have paid us.
Refund cheques are mailed out two weeks following the day a request is received at our offices. If payment for our hosting services were paid with a credit card using PayPal’s service, then a full refund will be sent to your credit card or to your PayPal account.
Note: Our 30-day money-back guarantee only applies to regular web hosting packages. Due to the much higher levels of complexity and setup time on any e-commerce web hosting package or on a virtual or dedicated server, our 30-day money-back guarantee isn’t available on any of these plans.
Note: Our 30-day guarantee does not cover issues with your website design, pages that have not properly been programmed, lack of experience, inability or inexperience in the correct way to build or set up a website since these are always the responsibility of casino owners or their webmasters.
Note: Our 30-day guarantee does not cover the registration of any new domain name (s). Sun Hosting offers a free, one-year new domain name registration to all new customers that host their online casinos on our servers. However, suppose a customer elects to take advantage of our 30-day guarantee. In that case, the cost of C$30.00 plus applicable taxes will be deducted from the overall amount a customer is entitled to since the registration of new domain names cannot be refunded. Once a domain is registered, it is fully paid for a period of one year, and our domain registrar will not refund us for any previously registered new domains.